Telefonica Equals Persistent Service Interruptions

It can't be good news for the rest of Europe that the Spanish state monopoly service provider, Telefónica, wants to expand internationally when it's domestic services remain so poor.

Complaints of poor services and precious little in the way of helpful customer support are to be heard the length and breadth of Spain; indeed, most of the time when talking to Telefonica staff, you get the feeling they think they are doing you a favour just by talking to you.

All I want is a fast, reliable DSL service that doesn't flicker off and on like some primitive early light bulb!